Shipping policy
Thank you for shopping with Kumfy Kids. Below you will find important information regarding our shipping process.
We currently ship only within the United States.
Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Please note that during high-demand periods, promotions, or holidays, processing times may be slightly extended.
How to Track Your Order
Tracking your order is simple and quick:
- Go to the main menu on our website
- Click on “Track Your Order”
- Enter your order number and email address
- Click “Track Order” to view real-time updates
You can also track your order directly using the tracking link sent to your email after your order has been shipped.
Order tracking allows you to follow your package from shipment to delivery using a unique tracking number
Shipping Times
Estimated delivery times after processing:
-
United States: 4–8 business days
Delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Costs
Shipping is free on all orders, with no additional fees at checkout.
Tracking Information
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package is returned to us, additional shipping fees may apply for reshipment.
Kumfy Kids is not responsible for orders delivered to incorrectly provided addresses.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us at:
We will work with the carrier to resolve the issue as quickly as possible.
Contact Information
If you have any questions regarding shipping, you may contact us:
Business Name: APEXTRAIL LLC
Business Address: 32 N Gould St, Sheridan, WY 82801, United States
Email: support@kumfykids.com
Phone Number: +1 (212) 268-1100
Customer support is available during standard business hours. We aim to respond to all inquiries within 24–48 business hours.
