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Quick answers to the most common questions about ordering, shipping, returns, and our products.
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Orders & shipping
How long does shipping take?
Orders ship within 1-3 business days. Transit across the United States takes 4-8 business days. You'll receive tracking the moment your parcel leaves us.
How much does shipping cost?
Free shipping on every order within the United States. No minimum.
Do you ship internationally?
At the moment we ship only within the United States. We hope to expand to more destinations soon.
Can I track my order?
Yes — you'll receive a tracking number by email as soon as your order leaves us.
Returns & exchanges
What's your return policy?
30-day no-questions returns on any unworn, unwashed item in its original condition. Email support@kumfykids.com with your order number and we'll guide you through the process. See our refund policy for full details.
How do exchanges work?
Easy size exchanges on full-price items — just email us with the size you'd like and we'll handle the rest.
Can I return sale items?
Sale items are eligible for store credit only. Final-sale items cannot be returned.
Product & sizing
How do your sizes run?
Kumfy Kids pieces have a relaxed fit. If your child is between sizes, we recommend sizing up for room to grow. Detailed measurements are on every product page under Size guide.
What are your pieces made from?
Our pieces are made from soft, durable fabrics chosen for how they feel against young skin and how they hold up to real-life wear. Specific fabric content is listed on every product page.
How should I care for Kumfy Kids pieces?
Machine wash cold with like colours. Dry flat in shade. Do not bleach. Iron on low heat if needed.
Account & orders
Do I need an account to order?
No — you can check out as a guest. Creating an account makes reorders easier and saves your wishlist.
Can I change or cancel my order?
If you contact us within 1 hour of placing your order at support@kumfykids.com, we'll do our best to amend it. After dispatch, you can return the items via our standard returns process.