Shipping Policy

Shipping & Delivery

Where do we deliver?

We currently ship only within the United States.

Shipping Cost

Enjoy free standard shipping on all orders, with no additional fees at checkout.

Delivery Details

  • Order processing time: 1-3 business days (Monday to Friday, excluding holidays).
  • Estimated delivery time after processing: 4-8 business days.

Delivery times are estimates and may vary depending on your location and carrier delays. During high-demand periods, promotions, or holidays, processing times may be slightly extended.

Multiple Addresses

We do not support multiple shipping addresses in a single order. For multiple destinations, please place separate orders.

Order Status & Tracking

Once your order ships, you will receive an email with a tracking number. Please allow 24-48 hours for tracking information to update. You can also track your order on our Track Your Order page (linked in the footer) using the tracking number from your shipping confirmation email. If your order has not arrived within 20 days, email us at support@kumfykids.com with your name and order number.

Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect address is provided and the package is returned to us, additional shipping fees may apply for reshipment.

Returns & Exchanges

We accept returns within 30 days of delivery if the item is unused and in its original condition. If your item arrives damaged, email us with your order number and a photo and we will make it right. For full details, please see our Refund Policy.

Customer Support

We are here to help with any inquiries.

Contact Information

Address: 5051 E 41st Ave, Denver, CO 80216, USA
Phone: +1 (212) 268-1100
Email: support@kumfykids.com