Refund policy

At Kumfy Kids, we want you to feel confident with every purchase. If you’re not completely satisfied, we’re here to help.

Return Window

We offer a 30-day return policy, meaning you have 30 days from the date of delivery to request a return.

Return Eligibility

To be eligible for a return:

Items must be unworn, unused, and in the same condition you received them
Items must include all original tags and packaging
A receipt or proof of purchase is required

How to Start a Return

To initiate a return, contact us at: support@kumfykids.com
Please include your order number and reason for return.
If your return is approved:

We will provide a free prepaid return shipping label
You will receive clear instructions on how to return your item
Return Address: 32 N Gould St, Sheridan, WY 82801, United States
Important: Returns sent without prior approval will not be accepted.

Free Returns

We offer free return shipping on all approved returns. There are no restocking fees.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 7 days at: support@kumfykids.com

Sizing & Exchanges

We know sizing can vary, so if an item doesn’t fit:

You can exchange it for a different size by returning the original item first
Once your return is approved, place a new order for the correct size
Need help choosing your size? Check our size chart for detailed measurements before ordering.

European Union Customers

If your order is shipped to the European Union, you have the right to return your order within 14 days, for any reason and without justification. Items must still meet the standard return conditions (unused, with tags, original packaging).

Refunds

Once we receive and inspect your return, we will notify you of the status. If approved, refunds are issued to your original payment method within 10 days. Please note your bank or payment provider may take additional time to process the refund. If more than 15 business days have passed since approval, contact us at:
support@kumfykids.com